Interaction Design

Interaction Design Across Contexts

Designing Interactions Across Contexts

My work explores interaction design as the design of relationships between people, products, systems, information, and environments.

My approach to interaction design emerged from a foundation in manufacturing engineering, industrial design, human factors, and UX. I teach students to design interactions across physical, digital, and organizational contexts by understanding people, analyzing tasks and operational sequences, designing meaningful feedback, and creating systems that are intuitive, effective, and human-centered.

While interaction design is often associated primarily with digital interfaces, my experience spans a broader continuum that includes manufacturing engineering, industrial design, experience design, learning experience (LX) design, product development, UX, design thinking, and innovation strategy.

Throughout my career, I have designed, facilitated and taught interactions in many forms:

• Manufacturing and assembly processes

• Physical products and controls

• Human-machine systems

• User experiences and digital interfaces

• Service and organizational experiences

• Learning experiences

• Innovation and collaborative workflows

In my teaching, students learn that every interaction involves a sequence of actions, decisions, information, and feedback. Whether assembling a product, operating a medical device, navigating a website, participating in a service experience, or engaging in a learning experience, the same human-centered principles apply.

I encourage students to move beyond designing artifacts alone and instead design the complete experience surrounding a product, service, system, or process. This includes understanding user needs, mapping operational sequences, identifying opportunities for error prevention, designing meaningful feedback, and creating experiences that are intuitive, accessible, and valuable.

My interdisciplinary background in engineering, industrial design, and UX enables me to help students connect physical, digital, and experiential design while developing a systems-level understanding of human interaction.